WIKTI, a performance management tool of SUEZ, can help improve the service and performance of water utlities. The tool also enables water service providers to set targets and corresponding action plans. It also provides an objective evaluation of the maturity of all business processes.

The tool has been implemented in many parts of the world, including Algiers in Algeria and Adelaide, Australia.

Many cities in the People’s Republic of China (PRC) have grappled with physical and financial challenges in managing water supply and quality primarily because they offer water at highly subsidized rates. To help address this issue, an ADB initiative sought to make water tariffs in PRC market-driven while helping municipal water concessionaires become financially self-sufficient. Despite initial resistance, the project has helped local governments explore tiered pricing systems, gradually raising the profitability of water utilities.

Majority of the residents in Southville 7, a resettlement site in the municipality of Caluan in the Province of Laguna, Philippines, now have access to clean water through communal water stations that were set up by a public-private partnership between the homeowners’ associations and Laguna Water District.