André Taylor

Dr. Taylor is a leadership development specialist, leadership coach, water practitioner and sustainability practitioner. His professional purpose is to build the leadership capacity of enthusiastic, self-motivated people to help them drive positive change to create healthier communities and environments, whilst demonstrating values of integrity, sustainability, enabling others and continuous learning. He has worked in the water sector for most of his 30+ year career, and did his PhD research on leadership in the water sector.

Hakan Tropp

Håkan Tropp leads the OECD Water Governance Programme, including the OECD Water Governance Initiative (WGI). Håkan is experienced in fields of water governance and institutional change, water policy reform, water economics, urban water, and water integrity. He has worked in several regions such as South Asia, Europe, and sub-Saharan Africa to provide policy advice, programmatic development, research and capacity development to governments and other stakeholders.

Communication for Difficult Stakeholders in Urban Water Projects

Slum dwellers, rural poor, and migrant populations are seen as difficult stakeholders in water and electricity projects. Governments see providing utility services for informal settlers as legitimizing the settlements. The Dhaka Water Supply Sector Development Program used behavior change communication to break the myths about difficult stakeholders and bring clean water to the city.