Kezang Tshering Keywords corruption service delivery business ethics economics and climate change Read more about Kezang Tshering He is involved in initiating and leading action research related to corruption, service delivery, business ethics, economics, and climate change. Corruption is secret, complex and hidden in nature. It is also worth noting that research is one of the prevention and education strategies of the ACC and provides an evidence-based systemic and policy recommendation to improve systems and the way business is conducted.
Driving Better Results from Public Services in New Zealand: Issues, Innovations, Prospects Read more about Driving Better Results from Public Services in New Zealand: Issues, Innovations, Prospects Learn about the impetus, objectives, and main elements of New Zealand’s public sector reform. This presentation discusses the results-based management approach as a crucial element in New Zealand’s reform efforts.
Citizen Satisfaction Index: Pakistan Read more about Citizen Satisfaction Index: Pakistan A survey that identifies areas and cities in Pakistan where services are deficient and fall short of citizens’ satisfaction was designed by the Ministry of Planning Development and Reform in collaboration with UNDP Pakistan. Named as Citizen Satisfaction Index, the initiative provides periodic insights through a publicly-disclosed feedback loop for governance and service delivery and creates an accountability regime by encouraging public pressure and comparison.
Minigrid System for Remote Disadvantaged Communities in Nepal Read more about Minigrid System for Remote Disadvantaged Communities in Nepal With the objective of developing and promoting renewable energy technologies in Nepal, the Alternative Energy Promotion Centre shares its policy framework in this presentation. The intended outputs of the Center’s National Rural and Renewable Energy Programme as a more coherent and coordinated approach to renewable energy sector development are examined.
Delivering Results: Improved Irrigation Financing in Asia Read more about Delivering Results: Improved Irrigation Financing in Asia The struggle for more efficient irrigation financing remains a challenge both in the public and private sectors. Stakeholders need to work together to find sustainable solutions for long-term gains toward improved financing that will deliver the desired results.
Development Policy Instruments to Support Decentralization and Local Governance Reforms Read more about Development Policy Instruments to Support Decentralization and Local Governance Reforms Policy-based loans (PBLs) are important instruments that address both legal and regulatory policy constraints to develop a more conducive environment. The benefits and challenges of employing PBLs in the Asian Development Banks’ governance work are explained in this presentation. Important lessons learned from the provision of governance PBLs are shared.
Designing Output-Based Aid Projects - Part 1 Read more about Designing Output-Based Aid Projects - Part 1 This presentation is the first part of the discussion on basic elements in the design of Output-Based Aid projects. It focuses on the conceptualization of outputs and options for subsidy.
Solutions to Promote Strategic ICT Investments Read more about Solutions to Promote Strategic ICT Investments This session involved health sector and non-health sector stakeholders and decision makers. It provided them with actionable evidence-based business cases for strategic ICT investments to (i) explain what kind of ICT investments to prioritize; (ii) how to implement and what benefits and results to expect; and (iii) who to involve.
Overview of Melbourne Water Corporation Read more about Overview of Melbourne Water Corporation This presentation provides an overview of the Victorian Water Industry in Australia. Details about the Melbourne Water Corporation as a major water supplier and industry regulations that affect the work of the company are shared. The future plans of Melbourne Water Corporation are also discussed.
Introduction - Making a Business Case for Sanitation and Septage Management Read more about Introduction - Making a Business Case for Sanitation and Septage Management This session highlights approaches and business models to initiate and sustain sanitation and septage management projects. It also features a discussion on enabling conditions to ensure quality and sustainable service delivery.