Mr. Bhushan spoke about transparency and code of ethics issues, particularly from ICC’s ethos for transparency and accountability towards users, lawyers and arbitrators. He explained some of the ICC International Court of Arbitration’s new policy decisions regarding the publication of awards, the industry sector involved, the identity of counsel representing the parties, the sanctioning of arbitrators, and the institution’s administrative expenses.

ADB conducts evaluation work to ensure accountability, promote learning, and maximize development effectiveness. This presentation examines how ADB can better integrate artificial intelligence in its operations. It also explores Watson, a technology that can help ADB ingest thousands of documents and unstructured data, e.g., ADB project completion reports.

ADB’s Independent Evaluation Department (IED) will soon rate the Bank’s technical assistance (TA) project results. In assessing TAs, IED proposes the inclusion of operational learning and development effectiveness, knowledge building, partner satisfaction, replication/scaling up, and post-TA resource commitment.

Learn about the impetus, objectives, and main elements of New Zealand’s public sector reform. This presentation discusses the results-based management approach as a crucial element in New Zealand’s reform efforts.

Learn about the concept of medium-term revenue strategy (MTRS).

This presentation discusses the MTRS approach to tax system reform. It traces where the concept of MTRS originated, explains its importance, and shows how it is different from most current approaches to revenue reform.

Property tax can help mobilize domestic resources but will require addressing both technical and policy issues and combining the strengths of both central and local governments. Learn about the challenges in and strategies for achieving a successful property tax reform.

Good corporate governance strengthens the rule of law, facilitates further domestic and foreign investment, and facilitates sustainable and inclusive development. By transforming corporate governance challenges into opportunities for stakeholder collaboration and cooperation, they can serve as catalysts for real and significant change.

A survey that identifies areas and cities in Pakistan where services are deficient and fall short of citizens’ satisfaction was designed by the Ministry of Planning Development and Reform in collaboration with UNDP Pakistan. Named as Citizen Satisfaction Index, the initiative provides periodic insights through a publicly-disclosed feedback loop for governance and service delivery and creates an accountability regime by encouraging public pressure and comparison.

Success in the achievement of the sustainable development goals starts with localization of the global agenda that positively impacts the lives of citizens through improved service delivery. This improved service delivery translates to effective delivery mechanisms which in turn strengthen the capacities of local governments.