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LAPOR! is the national complaint-handling mechanism of the Government of Indonesia. Implementation of LAPOR! in the Indonesian Ministry of Law and Human Rights will enable it to monitor public service directly, assure certainty to the citizens, and create innovative opportunities.
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The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area.
