Citizen Satisfaction Index: Pakistan

Event: Open Government for Improving Public Services in Asia

Citizen Satisfaction Index: Pakistan

07 August 2017

Author / Speaker:

Hasaan Khawar, Open Government Partnership - Email the author | Other materials by the author

A survey that identifies areas and cities in Pakistan where services are deficient and fall short of citizens’ satisfaction was designed by the Ministry of Planning Development and Reform in collaboration with UNDP Pakistan. Named as Citizen Satisfaction Index, the initiative provides periodic insights through a publicly-disclosed feedback loop for governance and service delivery and creates an accountability regime by encouraging public pressure and comparison.

Geographical Focus:

Pakistan

Type of Content:

Learning Event

Disclaimer

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