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Down the Drain Metro Sarangayas Derailed Water Reform

26 October 2016
Metro Sarangaya is a fictional case study based on multi-country experiences in the water sector. It provides a composite illustration of real-world challenges and situations faced by governance reformers in managing the politics of change, in balancing various stakeholder interests, and in…

Personal Power Scan

26 October 2016
A wide span of social power exists within a group. Social power is the ability to influence the behavior of another. The Power Scan is used in a workshop setting to allow members of any group to practice recognizing the various aspects of social power.

Building the Arena for a Durable Agreement

26 October 2016
Negotiations are effective when the parties reach a durable agreement and perform their part of the bargain. Download this material for tips on how to prepare, start, and close effective negotiations.

Innovation for Development For Government Healthcare Education and Nonprofit Organizations

26 October 2016
This presentation gives an overview of cloud computing, particularly how it can help users such as government agencies, educational institutions, and nonprofit organizations boost their efficiency. It also features case studies where Amazon's web services have helped improve the pace of…

Why Engage Stakeholders

25 October 2016
Explore the concept of effective multi-stakeholder engagement. While engagement is the key to any successful change intervention, the challenge is to aim for context and sector-specific approaches amidst the many examples that exist.

Three Wills Enhancing Governance Results in Projects

25 October 2016
Governance challenges surface in development programs worldwide, regardless of sector or country. Critical to the success of any reform is the combined energies and single-minded commitment of the state, institutions that provide the services, and the citizens—to pursue the public good.

Strategic Communication

25 October 2016
Communication for development programs that fail to focus on behavior change as its ultimate goal achieve sub-optimal results. Influencing knowledge and attitudes in ways that make adoption of new behaviors feasible is the new benchmark. In an age of information overload, communication needs to be…

Perception Mapping

25 October 2016
Explore the concept of perception mapping. Using water reform as a case example, three different perspectives on reform are comparatively discussed: government policymakers and reform champions, Citizen Action Forum and other civil society organization allies, and middle managers.

The Rules of the Game

25 October 2016
Reforms often get stuck because stakeholder interests and the rules of the game prevent collective action needed for reforms to move forward. This presentation examines how reformers can recognize the patterns that constrain collective action.

When Wills Collide

25 October 2016
Conflict is a natural consequence of progress, development, and change. It can be a negative or positive force in any development project. To achieve durable agreements and moblize stakeholders, a deeper understanding of conflict management and the negotiation process is critical.