Event: Digital Transformation Culture Digital Transformation Culture 15 June 2017 Author / Speaker Gerry McGovern An organizational culture that is obsessed with its current customers is characterized by empathy, flexibility, simplicity, and trust. Transformation of organizational culture is the essential first step before the implementation of a new technology can become meaningful. Disclaimer The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area. Topics Capacity Development ICT