This presentation introduces Essential Services Commission (ESC), an independent economic regulator for essential services in Victoria, Australia, established by legislation. How ESC sets water pricing and conducts performance monitoring are discussed. The Customer Protection Framework implemented by the Commission is explained.
Disclaimer
The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area.