Artificial Intelligence for Financial Consumer Complaints Automation and Analysis
The Philippines' central bank, the Bangko Sentral ng Pilipinas, is embracing AI-driven technology in its operations.
AI-driven technology under develoment in the central bank wil allow the automated processing of complaints, whether they are in Englsh or Filipino, and also deliver analysis for policy development.
|Date||Session / Activity||Presentation Material||Speaker(s)|
|24 Jul 2018||Presentation||
Artificial Intelligence for Financial Consumer Complaints Automation and Analysis in the Philippines
Bangko Sentral's Financial Consumer Protection Department (FCPD) is mandated to provide an effective redress mechanism to financial consumers...