Accelerating e-commerce in the new normal


Accelerating e-commerce in the new normal

28 September 2021

The 17th Policy Actions for COVID-19 Economic Recovery (PACER) Dialogue on “Accelerating e-commerce in the new normal” featured policy options and global good practice examples to help countries foster an enabling environment in the medium and long-term as they mitigate COVID-19 impacts and accelerate recovery and rejuvenation in e-commerce development. Over 80 government officials and private sector representatives from Southeast Asia and the People’s Republic of China participated in the Dialogue, sharing country experience on e-commerce policies and solutions taken to mitigate the negative effects of the COVID-19 pandemic. 

The  17th PACER Dialogue aimed to:

  • promote improved understanding of policies and solutions that can accelerate e-commerce in the post COVID-19 new normal; 
  • disseminate global practices and lessons including e-commerce cooperation in ASEAN, and country and private sector experiences; and,
  • provide a platform for policy makers, development planners, and e-commerce practitioners to share knowledge and experience and collaboratively learn from each other.
Program and Learning Materials: 
Date Session / Activity Presentation Material Speaker(s)
28 Sep 2021 17th PACER Dialogue – Overview and Objectives Winfried Wicklein, Deputy Director General, Southeast Asia Department, Asian Development Bank
28 Sep 2021 Policy options for accelerating e-commerce in the new normal Satvinder Singh, Deputy Secretary-General for ASEAN Economic Community, ASEAN Secretariat
28 Sep 2021 Panel of Experts Inputs/Reactions A Vision for Cross-Border E-Commerce in ASEAN
Presentation on initiatives to achieve seamless cross-border ecommerce.
Mario Masaya
28 Sep 2021 Panel of Experts Inputs/Reactions Viet Nam's Policies to Facilitate E-commerce and Digital Transformation
Presentation on the experience of Viet Nam in developing the digital economy, establishing a vibrant e-commerce industry, and promoting cross-border cooperation...
Le The Phuc
28 Sep 2021 Open Discussion and Fielding of Questions Winfried Wicklein (Moderator)
28 Sep 2021 Synthesis and Summary Winfried Wicklein, Deputy Director General, SERD, ADB


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