Mr. Augustus Lito M. Narag, is seasoned public administration professional and licensed environmental planner with extensive experience in poverty alleviation and social services management. He is currently serving as the Division Chief for the Grievance Redress Division of the Pantawid Pamilyang Pilipino Program and is transitioning to the Program Safeguard and Social Inclusion Division. He holds a Master’s Degree in Public Administration from Seoul National University, and graduated as Class Valedictorian. He was aAwarded Outstanding DSWD Worker in 2015 for exemplary public service. He has over 20 years of experience as a part-time instructor, mentoring future public administration professionals. He has led key DSWD programs like KALAHI-CIDSS and undergone global leadership training in Switzerland, the United States, South Korea, Belgium, Thailand, Australia, and Cambodia.