Event: Capacity Building Workshop for Borrowers on Stakeholder Engagement and Grievance Management: Cohort 1 Grievance Management Training 25 November 2025 Author / Speaker Irina Novikova Jose Tiburcio Nicolas Reisha Jones View File This presentation gives an overview of ADB's comprehensive approach to grievance management, detailing its design, establishment, operation, and monitoring of project-level grievance mechanisms. Disclaimer The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area. Download Topics Capacity Development