Optimizing Public Services through Digital Government 6 September 2018 Philippines Samia Melhem, lead policy officer in World Bank's Transport and ICT Global Practice, is giving a lecture on leveraging digital government for improved public services. She is also underscoring the significance and applicability of the Digital Government Readiness Assessment Toolkit to ADB operations. Program and Learning Materials Disclaimer The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area. Event Coordinator/s John Mercurio ADB Organizer/s Public Sector Management and Governance Sector Office Topics Governance and Public Sector Management ICT