Capacity Building Workshop for Borrowers on Stakeholder Engagement and Grievance Management: Cohort 2
27 to 28 November 2025

Islamabad, Pakistan

In collaboration with the Pakistan Resident Mission and its Center for Capacity Development Resource Center (CDRC), ADB Office of Safeguards convened more than 70 government officials representing 30 executing and implementing agencies, as well as prospective sovereign clients, for the first country-tailored workshops on stakeholder engagement and grievance management. The two workshops were conducted back-to-back to maximize participation and create opportunities for hands-on practice. Participants expressed very high satisfaction with the sessions, consistently rating them as highly relevant and well delivered. Many highlighted the clarity of guidance on stakeholder engagement and grievance management, noting that the practical examples, group work, and practice-oriented approaches were especially valuable. Several participants also emphasized the strong facilitation and supportive environment, describing the workshops as unique, engaging, insightful, and immediately useful for their work.

ADB Pakistan Resident Mission, OSPT, and OSR1 jointly organized the events. 

Program and Learning Materials
Session / Activity Title Speaker(s)
Presentation Stakeholder Engagement
This presentation provides an overview of the core concepts of Stakeholder Engagement, from stakeholder identification and analysis to inclusive…
Irina Novikova, Jose Tiburcio Nicolas, Reisha Jones
Session / Activity Title Speaker(s)
Presentation Grievance Management Training
This presentation gives an overview of ADB's comprehensive approach to grievance management, detailing its design, establishment, operation, and…
Irina Novikova, Jose Tiburcio Nicolas, Reisha Jones

Disclaimer

The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area.

Event Coordinator/s

  • Pakistan Resident Mission Capacity Development Resource Center

ADB Organizer/s

  • Central and West Asia Department
  • Procurement, Portfolio, and Financial Management Department

Topics

  • Capacity Development
  • Finance
  • Public Sector Management and Governance