ASEAN Australia Smart Cities Webinar Series Part 9: Digital Payment Solutions for Smart and Inclusive Cities


ASEAN Australia Smart Cities Webinar Series Part 9: Digital Payment Solutions for Smart and Inclusive Cities

11 May 2021


Digital payment technologies are considered an enabler of smart city development. While the pandemic has accelerated the use of digital payments (or e-payments), it also highlighted the various economic and social benefits, efficiencies, and conveniences that digital payments can bring to emerging smart cities across multiple sectors. For citizens, digital payments provide convenience and time-savings when buying bus tickets or paying for utility bills. For governments, digital payments provide efficiency savings and the promise of higher revenue collection from its services (such as taxes, levies, and fines). For businesses, benefits can include higher sales, greater transparency, improved data analytics, and lower transactional costs.

This interactive webinar explored how digital payment solutions can support cities to improve urban living, as well as the barriers that cities face in transitioning to mainstreamed digital payments. Panelists shared their experiences in adopting digital payment technologies in their cities, and discuss emerging best practices and highlight specific use cases that can be scaled.

(Part 9 of the ASEAN Australia Smart Cities Trust Fund Webinar Series)

Program and Learning Materials: 
Date Session / Activity Presentation Material Speaker(s)
11 May 2021 Brief AASCTF Digital Solutions Brief: Digital Payment Solutions for Smart and Inclusive Cities
This brief sets out opportunities, benefits and prerequisites for pursuing digital payment solutions, with two use cases showcasing application of such...
11 May 2021 Presentation Visa Urban Mobility Solutions
. . .
Manoj Sugathan
11 May 2021 Presentation Viet Nam Regulatory Landscape for Digital Payment and Implications for Development of Smart Cities
. . .
Linh Chi Dang
11 May 2021 Presentation The GSMA Experience with Utility Services for Low-Income Populations
. . .
Ilana Cohen


The views expressed on this website are those of the authors and do not necessarily reflect the views and policies of the Asian Development Bank (ADB) or its Board of Governors or the governments they represent. ADB does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. By making any designation of or reference to a particular territory or geographic area, or by using the term “country” in this document, ADB does not intend to make any judgments as to the legal or other status of any territory or area.