Deputy Director of Research, Centre for Asian Philanthropy and Society Profile / Bio Profile / Bio Gayang Ho has over 15 years of research in customer insights, transport governance and policies; and has worked in Australia, Canada, and across Asia. She holds a Master of Commerce degree from the University of New South Wales in Australia and a Bachelor of Business Administration in Strategic Management degree from the University of Toronto in Canada. She was previously Head of Research of the International Association of Public Transport. Currently, she is based in Hong Kong. Follow on Materials